Empower Customers to Stop Scams with ScamAlert

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Combine a GenAI Agent, Scam Education, and Transaction Context for Better Scam Defense

Modern scams are hyper-personalized and hyper-realistic, making it challenging for customers, who are often the most vulnerable link in the fraud chain, to detect them. If customers are scammed, they can face more than emotional and financial losses. They may also lose trust in their bank.

Feedzai’s ScamAlert uses GenAI to empower customers to proactively protect themselves from scams, at the critical moment before a transaction.

Key features include:

  • Instant, Actionable Insights: With a simple screenshot, customers receive real-time alerts and recommendations to spot scams before they escalate.
  • Pre-payment context: Access to the full background behind a transaction that starts outside of the banking app.
  • Enhanced Fraud Defense: Enable timely scam assessments that both protect customers and feed valuable intelligence into your fraud systems, strengthening your overall risk strategy.
  • Flexible integration: Easily integrates into existing customer journeys, based on your bank’s risk appetite.

Upgrade your scam prevention strategy. Download the ScamAlert solution sheet today.

Page printed in January 21, 2026. Plase see https://www.feedzai.com/resource/scamalert for the latest version.