Top Insights From the Fraud Fighters’ AI Career Guide

For years, there’s been a long-running fear that AI will replace humans in the workforce. New Feedzai data is putting this myth to rest. In reality, AI isn’t threatening fraud professionals’ jobs. It’s an enhancer that helps employees scale the career ladder to new opportunities, recognition, and higher salaries, sometimes exceeding $300,000 annually.

Let’s break down some of the most critical learnings from The AI Advantage: Fraud Fighters’ New Career Guide.

Key Takeaways

• Feedzai surveyed over 500 financial services professionals for The AI Advantage: Fraud Fighters’ New Career Guide to gain insights into how fraud professionals’ AI usage impacts their careers.
• Those who use AI every day stand out from their peers by finding more fraud patterns, getting recognized from company leadership, and gaining confidence that they will not be replaced.
• Both employees and employers benefit from increased AI use; employees gain greater career benefits, and employers secure higher profits as skilled staff catch more fraud.
• While AI can help employees advance their careers, employers should note that many will consider leaving their current roles for better AI technology.

What is the Feedzai AI Career Guide?

Feedzai partnered with an independent market research company to survey more than 500 US financial service professionals to produce The AI Advantage: Fraud Fighters’ New Career Guide. The guide offers insights from fraud prevention professionals into how their usage of AI has influenced their careers, from their everyday responsibilities to new advancement opportunities to their earning potential. 

The survey results shed critical light on AI’s impact on the financial services workforce. AI is a career accelerator and a core competency skill that empowers professionals to rise above the crowd. The lessons outlined in the guide aren’t limited to the financial services sector. Multiple industries can gain essential insights into AI’s impact on the workforce.  

Daily AI Users Stand Apart 

What’s the secret to enhancing your productivity, winning the respect of your peers, impressing your supervisors, and earning higher salaries? It’s how often you use AI on the job. 

Feedzai’s research reveals a new category of prominent fraud fighters: “AI Change Agents” are distinguishing themselves by using AI every day at their jobs. Across the board, AI Change Agents are accelerating their careers and their broader professional profiles by embracing AI’s transformative potential. What’s more, they are considerably less fearful of losing their jobs to technology.

The results speak for themselves. Among AI Change agents:

• 87% have found several or multiple types of fraud
• 94% report directly to and interact regularly with C-suite leadership 
• 71% are not afraid of being replaced by AI

AI isn’t just unlocking new opportunities for employees. It’s also delivering tangible benefits for employers.

AI Benefits Both Fraud Fighters and Financial Institutions 

Using AI is a two-way street that delivers enhanced career opportunities for daily users and more profits for their organizations. Employees who uncover more fraud patterns build their reputations as top fraud-figthers who can quickly find new threats and protect their company from incurring losses. 

For employers, AI protects the bottom line. Finding even 1% more fraud can result in millions of dollars in savings for financial institutions. By helping their employees build critical AI skills, employers can build a team of modern technical professionals while increasing profits. 

Additionally, Feedzai’s research shows that while AI’s application for fraud detection is among the top five use cases, it’s behind others such as IT and security. This means even more savings are possible for organizations that step up their AI applications for fraud detection.

As AI Usage Rises, Stress Drops

As financial professionals use AI more frequently, they can detect more fraud, see more engagement with their C-suite, and oversee more company-wide projects. 

What do they see less often? Stress.

AI’s daily usage produces benefits that extend from the workplace to home life. This is especially true for AI Change Agents, with 81% reporting more manageable stress levels. Employees with less stress are also more likely to have a favorable work-life balance. 

AI Lifts Fraud Professionals Up…and Draws Them Away 

In many respects, AI’s impact is like a magnet that pulls up top talent. But at the same time, AI can also pull talented employees away. 

Most AI Change Agents say they would consider leaving their current jobs due to outdated technology. To retain top AI-skilled staff, organizations can’t just implement AI. They need to ensure they are using the tools that will help their employees thrive. This is an essential investment that delivers both operational excellence and strengthens employee loyalty. 

AI is fundamentally rewriting the rules of career success across financial services and other industries. Those who embrace it are realizing that it’s enhancing their jobs, not threatening them with displacement. AI isn’t a niche skill. It’s an essential career differentiator that delivers efficiency, recognition, and helps both organizations and their team members realize the benefits of advanced technology in fighting fraud.

Additional Resources

• Blog: 2025 Fraud Prevention Trends: End-of-Year Scorecard
• Report: The AI Advantage: Fraud Fighters’ New Career Guide
• Solution Brief: Responsible AI
• Solution: AI that Goes Beyond the Ordinary