Fusion Sessions

 

 

8:30 AM
Registration & Networking

Pick up your badge, expand your network, and enjoy coffee, juices, and a light breakfast.

9:30 AM
Welcome Remarks

A warm welcome and opening words from Feedzai CEO, Nuno Sebastião.

10:00 AM
Lessons from Beyond the Known

Tim Peake shares lessons from space, leadership, and high-performance environments on the power of bringing people, technology, and ideas together. Followed by a live Q&A.

10:40 AM
Coffee & Networking Break

 

 

11:00 AM
What Do EMEA's Leading Institutions Do Differently?

Hear from executives at Lloyds Banking Group, OpenPayd, and Nationwide to explore what it takes to be a market leader in risk management. The conversation covers technology, competing for and retaining tech talent, and what it will take to maintain market leadership over the next year.

11:30 AM
Lessons from North America: a Perspective from Royal Bank of Canada

Join Geoff Morton, VP of Fraud Risk Management at RBC, who explores how the bank’s fraud strategy has evolved, and where he intends to take it. Also hear about how banks are treating onboarding not as a one-time gate, but as the start of a connected risk lifecycle.

12:00 PM
Rebuilding Risk Around the Customer, Not the Function

Fraud leaders from ABN AMRO, Lloyds Banking Group, and SEB discuss how fraud, identity, and authentication have moved from separate unconnected functions, towards becoming integrated operating models within banks.

12:30 PM
Networking Lunch

 

 

01:30 PM
The Human Element: Operations, Victims & Customer Treatment

When scams hit, a customer’s future is on the line. Aisling Twomey from Monzo, Andy Kravitz from HSBC, and Mark Tierney from Stop Scams UK discuss scam psychology, customer treatment, and security as a brand differentiator.

02:00 PM
Connected Fraud Strategy in Practice: A Conversation with Chase UK

Sean Hegarty shares how Chase UK unified risk decisioning across channels using device intelligence, biometrics, and network scoring to improve fraud performance and user experience as a new-to-market bank.

02:30 PM
The Transit Layer: Stopping Mules Across The Ecosystem

Once onboarding is bypassed, money must move. Amanda Wolf from City of London Police, Alex West from PwC and Simon Miller from Cifas explore disruption, collaboration, EMEA case studies, and what’s next.

03:00 PM
Coffee & Networking Break

 

 

03:20 PM
The Future of Fraud in the UK

Hear from Ruth Ray – the MD of Economic Crime at UK Finance as she talks about her first 6 months in the role, and how she intends to shape the UK Finance agenda in 2027.

03:40 PM
A Look To The Future

The next era of risk management will be shaped by tabular foundation models, agentic AI, and other emerging technologies. Pedro Bizarro, co-founder of Feedzai, Roland Booijen from Backbase, and Steven Gooday from Natwest discuss breakthroughs and future plans.

04:10 PM
Closing Remarks

Feedzai executives close the day.

04:30 PM
Cocktails

Join peers and experts for drinks and discussion.

Page printed in October 23, 2026. Please see https://www.feedzai.com/events/feedzai-fusion-emea/agenda for the latest version.