Navigating the Australian Scam Prevention Framework

Australia’s proposed Scam Prevention Framework (SPF) will impact banks, telcos, and digital platforms with stricter controls, penalties, and reimbursement requirements.

Download this whitepaper by former banking director Ken Palla for insights into stakeholder positions (Google, Twilio, ACCC, Bendigo Bank, and consumer groups) on key SPF issues:

• Legislative compliance vs. industry codes
• Scam reimbursement responsibilities
• The proposed “waterfall” reimbursement model
• Potential election impacts