Consumer Scam Prevention and Reimbursement in APAC

Several nations across the Asia-Pacific region are strongly focused on scam prevention and reimbursements for consumers. In a new report, security expert Ken Palla breaks down the policies and legislation in Australia, New Zealand, Hong Kong, Malaysia, Philippines, Singapore, Thailand, and Vietnam.

What’s most notable is that these nations have disconnected ecosystems with no shared circuit, fraud conference, or interconnected regulatory frameworks. Yet we are witnessing a strong exchange of knowledge and insights among governments and banks in these countries. Read the report to learn more about:

• Australia’s pioneering Scam Prevention Framework (SPF) and its implications for banks, telcos, and digital platforms.
• New Zealand’s voluntary bank scam reimbursement plan and how it could set a new standard for customer protection.
• How countries like Singapore and Thailand are developing robust frameworks that share the responsibility of losses between institutions and consumers.

Read the report!